The firm asserted that Nationwide Mutual Insurance Co. failed to assign a promised number of insurance claims to their adjusters.

Forbidden practices include engaging policyholders in a contingency-based fee arrangement and rendering legal advice regarding coverage issues.

Many claims filed after 2021 Winter Storm Uri included HVAC systems with reported losses caused by freezing conditions.

First-year workers account for 38% of all small business workers' comp claims, according to The Travelers.