Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.

As part of an agreement, 56,500 FedNat Insurance Co. policies are being canceled, while some insurers have proposed rate hikes of more than 20%.

Fraud adds 5%-10% to the total claims paid following a disaster, according to the NICB.

Apprenticeship programs can help employers fight the labor shortage without sacrificing their standards.