On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.

Personalizing the claims experience is one of the primary opportunities available to insurers.

The latest insurance industry personnel news from NFP, Marsh McLennan Agency, Cowbell and more.

A Texas appellate court recognized that an insurance carrier is entitled to recover all benefits paid to an injured worker out of the "first money" recovered from a liable third party.