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Many insurance carriers have made the bold decision--and in some cases have completed the journey--to replace their legacy claims administration system. There has been plenty of hype and many

As if 2008 was not tough enough, 2009 will likely present independent agency owners with challenges rarely seen before. Unpredictable market conditions in the property-casualty marketplace, on top of

The insurance "underwriting environment is improving," with rates on the rise, according to Evan Greenberg, chairman and chief executive officer of ACE Ltd., which reported a sharp decline in net

Time is running out to enter the second annual National Underwriter "Agency Technology Achievement Award," run in partnership with the ACORD LOMA Insurance Systems Forum, as multiline agencies have

While their ads insist that "Like a good neighbor, State Farm is there," in Florida the carrier is behaving more like Clint Eastwood's character in "Gran Torino"--brandishing a deadly weapon and

While claims transformation is a major focus for insurance carriers, too many companies initially address systems needs without first paying proper attention to improving the business processes and

Insurers will not be allowed to participate in the second phase of the federal government's bailout program for financial institutions, which will be restricted to federally-regulated banks, thrifts

Florida Insurance Commissioner Kevin McCarty tried to lobby members of Congress last week for a federal line of credit to help cover an $18.5 billion shortfall in the state's Hurricane Catastrophe