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Regardless of how insurance carriers reach customers--whether it's as a direct writer or through the independent agent channel--the one thing all insurers have in common is a passion for customer retention.

Losses from the Deepwater Horizon and Aban Pearl drilling rigs have left upstream energy insurers with an unprecedented bill of $795 million within the space of a single month, destabilizing the market and driving up rates.

PCMS, a provider of software and services for the property/casualty industry, introduced its ISO Business Owners Package (BOP) product for insurance carriers and their agents.

While hell hath no fury like a woman scorned, it remains to be seen if Old Nick's Kitchen can compare to a woman who is arrested.

J. Michael Foley has been named president of Berkley Risk Administrators Co., LLC (BRAC), a subsidiary of Greenwich, Conn.-based property and casualty insurer W.R. Berkley Corp.

The Deepwater Horizon oil spill disaster in the Gulf of Mexico could cost insurers up to $3.5 billion, Moody's said.

Charles Rosson, CEO of Woodruff-Sawyer & Company, was named the new chairman of The Council of Employee Benefits Executives, a standing committee of The Council of Insurance Agents & Brokers.

Chicago-based insurance broker HUB International Ltd. said it has acquired the assets of Risk Transfer Insurance Alliance, LLC (RTIA), a Southborough, Mass.-based retail brokerage firm.