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The sales approach can't be limited to one style: For success, a producer must adapt the proposal to the client's needs.

Fewer knowledgeable adjusters in the field could make it harder to identify fraudulent claims.

Here's a look at some of the major changes facing the industry in the next few years.

Claims personnel are often called to a building with a large loss caused by water leakage from underground water piping systems and investigating the cause is an integral part of the claims adjustment process.

M. Bujan was an executive assistant for Dura Automotive Systems and traveled to Germany for a business retreat and training in June 2008. She stayed in an old castle that had been converted into a hotel, complete with a moat covered by a bridge. While walking across the bridge one...

At nearly 12% of commercial lines premiums, managing general agents are an ever-growing distribution channel that bears more watching, according to a new study and survey findings from global management investment firm Conning. Part of the proof: MGA-sourced premium exceeded $33 billion in 2014, an increase from the nearly $26...

Following through is just as important as following up. Following through (the act of continuing a plan, project, scheme, or the like to its completion) is an important part of following up (to maintain contact with someone so as to monitor the effects of earlier activities). Here are some best...

Chronic pain is by far the most debilitatingand for claims payers the most costlycompensable condition in Workers Compensation, according to a new report from analysts WorkCompCentral.