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Restitution would be easier for consumers without the need to go to court and engage in litigation with a contractor.

In 2024, empathy will drive insurance customer retention and operational efficiency.

How a proactive strategy at renewal can help increase profitability.

Higher prices are impacting insurance customer satisfaction. It can help to educate insureds about the whys.

Fraud adds 5%-10% to the overall amount in claims paid after a disaster, according to the National Insurance Crime Bureau.

In 2023, cat bond issuance reached an all-time high of $16.4 billion, according to Artemis.

Lifestory Research surveyed more than 8,400 Americans about their home insurer during the past 12 months.

Insurance technology news from Foxquilt, Bees360, Verisk and more.