Public Sector Risk

Volkswagen AGs emissions scandal is still widening more than two months after its cheating became public.

The FAA has proposed a $200,000 civil penalty against the Detroit airport related to the icy conditions of a runway last November.

Pre-claim triage by phone provides better care and reduces claims costs.

Fighting long-held misperceptions poses an opportunity to stem fraud

Claims experience informs both underwriting strategies and the perspectives of potential clients.

Frequently, claims managers, supervisors, adjusters or attorneys picked up a new claims file and question why a claimant acted in a certain manner. When working a claim, it is generally taken at face value. The facts are as they are in the file, unless some surprises turn up later.