Research

A recent survey indicates the expected impact of ongoing health and safety risks in retail stores this holiday season.

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.

Employees would rather have a job that provides meaning and an employer who values them as a person.

A new study shows that despite bright spots, diversity has yet to be hardwired into most company cultures.

The U.S. has recorded more than 221,000 deaths resulting from COVID-19 since the start of the pandemic.

A report from Marsh and the LAAIA draws attention to the many barriers facing Hispanic insurance professionals today.

Auto insurers can boost customer retention by communicating to insureds with the right message at the right time, says LexisNexis.

More than 500 new class-action suits associated with the pandemic and shutdown-related matters have been filed since May.