Research

The annual Agency-Insurer Connectivity Report reveals how digital initiatives can be designed for the benefit of all stakeholders.

A Lloyd's of London survey shows notable positive improvements in culture in recent months, but more work needs to be done.

Premiums could more than quadruple in the most flood-prone areas of the U.S., shows new data from First Street Foundation.

Insurance providers that adapt to meet customers' evolving needs today will be the ones that will thrive tomorrow.

Just in the past year, one in five Americans fell victim to identity theft or attempted identity theft.

Despite an undeniable desire among customers for more digital processes, most still want to speak to an agent when they have questions.

While rates dropped in 2020, U.S. consumers are still paying more for coverage than they did in 2011.

Consumers are willing to make an array of additional data available to insurers and other financial service providers.