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Insurers that are responsive in their underwriting will attract the best business from their agents.
Automation can speed up processes and free up employees, but what is the true financial return from implementing these systems?
There continues to be an opportunity for insurers to use digital tools to strengthen loyalty and new customer acquisition.
Growth in the number of telematics-equipped vehicles hitting roads and government regulations are anticipated to propel the market.
Despite 70% of employers being negatively impacted by COVID, most still found ways to support workers.
Homeowners are confused about their flood insurance options, their actual flood risk, and the cost of coverage.
An IBHS study also found North Carolina's standards had improved the most among states that face hurricane threats.
A study shows risk management information systems are evolving to address a range of insurance and safety-related needs.
These include risks posed by pandemics, cyberattacks, regulatory changes, and climate change and ESG matters.
When excluding COVID-19, total workers' comp claim frequency fell 7% during the year.