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The results of a recent survey offer key insights into how insurers can keep pace with consumers' shifting expectations.
Even as cases wane in most parts of the country, COVID is still complicating things in the workplace.
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
A workforce transformation is happening, and these are the trends employers should be watching.
There is an above-average probability a major hurricane will make landfall along the continental U.S.
More than 40% of surveyed motorists said they take work-related calls, texts or emails while driving.
The role of insurance-company chief sustainability officers is still very much a work in progress.
Modern technical skills and tools relieve staff from labor-intensive, lower-value tasks while freeing them up for analytical work.
A recent study from The Zebra showed poor credit can raise car insurance rates by 114% or more.
Outside of filing a claim, 32% of policyholders don't hear from their insurance company on an annual basis.