Personal Lines

Allstates 2011 annual report provides some insight into the way its actions have affected agents and business.

Insurance executives are being challenged to understand their evolving customer baseone with different needs and access.

Bermuda-based OneBeacon Insurance Group, Ltd. says it completed the sale of its AutoOne business to Interboro Holdings, Inc.

Consumers do not want to do all their insurance shopping online, they care about more than just price, and good claims service is something consumers expect, rather than an extra bonus that will help a companys retention rate, according to the findings of an Ernst & Young survey.

USAA named Stuart Parker its new chief financial officer after the resignation of its current CFO Kristi A. Matus.

P&C carriers gaining an edge today are those that are employing tools and information to do two things: out-execute the competition operationally, and out-serve the competition from a customer perspective.