Personal Lines

Policy administration is getting redefined as new data sources, AI, ML and recommendation engines change the insurance offer life cycle.

AI and robotic process automation can automate insurer grunt work — and do much more.

Brand differentiation solely on the basis of customer confidence, advocacy or empathy competes in a crowded field.

These tips can help your insurance clients prevent the loss or damage of cherished valuables.

Coverage Q&A: Understanding water damage insurance coverage could be going straight to the source of the problem.

Calls for personal and societal investment in catastrophe loss control, adaptation and resilience too often fall on deaf ears.