Technology Solutions

The 'sweet spot' for insurers when using machine learning involves gaining a clearer picture of customer behaviors.

Branded calling technology helps insurers that are struggling with low call-answer rates among customers.

Businesses that use cloud solutions report increased sales performance, customer engagement, operational advantages and more.

On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.

Here's what insurance organizations need to consider when adopting new tech to improve business processes.

Scott Cornell from Travelers discusses the issue along with how to prevent such supply chain-interrupting crimes.

Since 2012, the growth rate of skilled craftspeople entering the workforce has slowed, with certain sectors such as carpentry seeing declines.

Honorees in the 2023 PropertyCasualty360 Insurance Luminaries program shove off dated industry stereotypes.