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News, information and commentary about how today’s insurance executives, agents, brokers, actuaries, risk managers, underwriters and carriers can capitalize on AI, machine learning and robotic process automation to advance their business.
AI is drastically improving insurance claims processes, particularly for minor damages, and improving the customer experience.
Review how AI can tackle the three reasons why injured workers seek legal representation.
A survey from Sprout.ai shows what customers care about most in the claims process is their trust in a fair decision.
Just 20% of workers believe 'most or all' of their job functions could be replaced by AI, according to edX for Business.
Lawyers will need to consider the ways in which technology tools can improve the way they serve insurers—while also being aware of the risks.
Carriers should ensure AI tools are accurate and produce reliable results to avoid potential lawsuits.
What was once pure science fiction is now fact as criminals are leveraging AI advances to swindle billions of dollars.
Technologies such as machine learning and visual intelligence are transforming the insurance experience.
While it might sound counterintuitive, technology can actually help insurance organizations foster a culture of empathy.
Now is the time to start making moves in preparation for the widespread adoption of generative AI.