Artificial Intelligence

Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.

A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.

Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.

Science fiction no more: Insurance AI will increasingly help consumers and businesses prevent and resolve problems.

A New York law will make it illegal for AI to be used in hiring processes unless the system undergoes regular audits to prevent bias.

Although there are benefits to the growing use of artificial intelligence, it can create new risks for businesses.