Artificial Intelligence

Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.

Experts with FICO say that with the assistance of AI, insurers can rapidly accelerate modernization efforts.

Underwriters train AI agents to think like them, teaching the software to perform menial tasks, then larger projects.

Insurity released the results of its 2024 AI in Insurance Report, revealing 63% of respondents had a positive AI experience with their insurer.

Mark McKinney, VP of market intelligence at Gryphon.ai, discusses the impact of recent robocall laws in the U.S.

Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.