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Using customer insights to create insurance people actually want
By William TrumpThere is only one thing worse than not getting any customer insight, and that's getting customer insight and ignoring it.
News and information for insurance professionals on the way carriers collect data and information on a variety of subjects including claims, losses, and demographics and on the way the data is used to assess risk, determine rates and provide risk mitigation consulting services.
There is only one thing worse than not getting any customer insight, and that's getting customer insight and ignoring it.