Commentary

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.

The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.

Now is the time for risk managers to shine and show their impact within their organization.

Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.

It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.

The order in which insurers implement AI technologies could impact how effective they are for the business.