Commentary

Leveraging automation can create insurance-organization resiliency, ensure smooth operations, and mitigate cost inefficiencies.

It's time to harness the insurance industry's energy and enthusiasm around diversity and inclusion to implement real change.

Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.

Here's how 'neighborhood adjusting' can expedite the claims process and uncover new clients.

Data challenges, legacy systems and siloed teams prevent insurers from keeping up with the pace of transportation innovation.

Insurance marketing messages and brand communications have changed along with the rest of the world.