Commentary

There is a missing link to efficient information integration across the various processes and organizations in our industry. But that's about to change.

There are certain guideposts that a court uses in making its final decision on whether injuries involve the use of an auto. They are not always the right ones, though.

Agent advisory committees are nothing new to the insurance industry, but it was nonetheless interesting to read about Progressive's plan to start a technology advisory board.

In my last blog, I applauded California Governor Jerry Brown’s move to cut excess cell phones for state employees and suggested he look into auto usage as well. Now I find he has done just that.

Can an employee be held accountable for the content he or she posts online?

Every quarter when I look at the combined operating ratio results for the P&C claims industry, I see a constant problem: increasing loss adjustment expenses.