Commentary

Defense counsel and claims professionals can work together to develop a partnership that can lead to reduced costs, improved efficiency, and better effectiveness.

Agents and claims professionals: Get your policy-explanation hats on because the wind-versus-water villain is about to rise from the dead.

Twelve years of covering insurance technology doesnt make me an expert on the subject, but it does give me a perspective on the people who work in this business. Thats why the selection of our Insurance IT All-Stars is one of my favorite topics to write about.

The "Insurance Goddess" shares some creative ideas on how to discover, develop and promote your agency's unique brand.

An organization can have the most effective processes or the latest in technology, but without the people to execute basic blocking and tackling, success will be elusive.

It would be nice to see more positive portrayals of insurance personnel in pop culture, without the raunchy humor.