Commentary

Change is coming and at a pace that is, quite dramatic, according to Sudhakar Ram, chairman and managing director of Mastek. And customer needs are changing as well.

Bills enacted in Midwestern states foretell possible "holiday surprises" in the months to come.

The NAIC must balance the demands of the international supervisory community with the needs of its own insurance community in the U.S.and though everyone shares a common objective of convergence, it appears that compromises may be necessary to move forward.

Even the best technology falls short when people fail to capitalize on its functionality.

Should Europes debt woes trigger a double-dip recession, insurable exposure growth will be hampered both abroad and here at home in our already struggling economy.

Effective listeners differentiate between words and people, as the latter bring meaning to the former. The communication of the message is just as critical as the receipt of the message.