Commentary

As consumer preferences evolve, insurers must do more than simply 'sell' insurance products to win customers.

The property insurance market is at an inflection point, from which the sector's future leaders will emerge.

Both clients and colleagues are looking beyond transactional partnerships in search of relationships built on trust and credibility.

Despite pets now being prioritized as family members, the penetration of pet insurance remains exceptionally low.

Agents and brokers who continually help clients assess and mitigate risks will continue to evolve their businesses to provide quality service.

The IICF looks back on the industry's spirit of giving and discusses what to expect in the year to come.

Managing compliance in a more technologically enabled way will be pivotal for players across the insurance industry.

Going forward, state lawmakers must prioritize forward-looking solutions to forestall future crises before they begin.