Commentary

When you are a market leader, why not press your bet? That appears to be what Progressive Insurance is doing through its new program that allows drivers not currently insured by Progressive to try out the carriers usage-based personal auto insurance programknown as Snapshotfor a month to determine if the...

Bad communication, sloppy automation, dumb employees: Don't make the mistakes of the 15 most reviled companies on the American Customer Satisfaction Index.

Improved vehicle design has certainly had some impact on the reduction of accidents, but the decreased number of accidents reported to police agencies is more likely due to financial woes.

The IAIS' drive to reform group supervision of insurance has the potential to significantly impact the industry, its global competitiveness and the level of protection for domestic policyholders.

It's time to find some common ground -- on a lot of things.

Insurance industry executives discuss market direction and business concerns during their association meetings, but judging from the speaker selections for some meetings so far this year, what is catching their attention is the election, and pundits aren't thrilled with what they see.