Commentary

A meeting with residents in Staten Island, N.Y., brought local and federal officials out to answer questions one month after Superstorm Sandy hit, but they instead got an earful from the storm's victims.

Technology platforms and portals like BOLT from SeaPass Solutions present intriguing opportunities in business and revenue growth for both agencies and small businesses alikeand though the technology might enable greater profitability, perhaps one of its biggest benefits is that it allows agents, brokers and small-business owners to focus on what...

Are your top producers your star quarterbacks? They wouldn't stand a chance of scoring without the offensive line.

Not long ago, the operative words used when writing an article on upcoming IT budgets were cautiously optimistic. Everyone was hopefulbut not completely soldthat the executive team and the board of directors would see the value of investing in technology. Fortunately, the insurance IT field has moved beyond that to...

If one word could sum up the discussions at the International Association of Insurance Supervisors (IAIS) Annual Conference in Washington, D.C. last month, it would be Vision?

This morning's headlines are loaded with workers' compensation fraud of all kinds. Each instance is troubling, and likely serves to fuel perceptions that fraud is rampant. But as we pause this week to give thanks for all that is worthy in our lives, I am thankful for this system that...