Commentary

A simple change would resolve a major conflict concerning bonuses.

While insurers have adapted basic online services for mobile platforms, they should capitalize on the unique capabilities of smartphones and tablets to engage more fully with both clients and their own personnel.

Prevent your message from being lost in translation. Risk managers can demonstrate value by speaking in financial and operational language.

In his session at WCEC, Scott Rogers will underscore the importance of measuring program effectiveness and spotlight how Walt Disney World Resort and Walmart measure the quality and performance of their risk management programs.

Upcoming WCEC session focuses on shifting the emphasis in treating worker injuries from disabled victims to empowered stakeholders.

Low-impact claims always requires a thorough and detailed investigation.