Commentary

Questions and challenges the insurance industry will have to navigate as it finds ways to respond to the car-sharing and ride-hailing phenomenon.

By addressing knowledge gaps, we can minimize educational risks for our organizations while ensuring that our industry is learning and evolving to meet our customers needs.

The Internet of Things will be a game-changer for insurers.

Startups and venture capitalists taking on this challenge means the writings on the wall for the insurance industry: Innovate or get left behind.

It is in everyone's best interest not to leave potentially arguable coverage situations to the possible vagaries of policy form interpretation.

Repairs take five to seven days longer at body shops that aren't a part of a direct repair program.