Commentary

What usage-based insurance means to consumers, what it will do for insurers and how insurers need to prepare their enterprises to take advantage of it.

2017 is going to mark a pivotal year for agents and brokers as InsurTech distributors really hit the marketplace with new ways of fulfilling customer sales and service expectations.

Building bridges among product lines and injecting more operating flexibility into siloed insurance organizations should enable faster reallocation of resources and help carriers attain an evolving, yet optimal product portfolio and improve return on capital.

It's important to recognize that creating seamless and transparent personal lines sales and service transactions between agents and brokers and insurers is critical.

If carriers don't support the independent agency channel, InsureTech start-ups will grab a piece of the small commercial market.

'Fire legal liability' is still used in policy language even though standard policies dropped the term 30 years ago