Commentary

Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.

While tech has revolutionized flood insurance, insurers must continue to develop better risk-mitigation and coverage solutions.

Recent legislation will not magically bring insurance companies back to the market overnight, but it can bring short-term relief and long-term stability.

Gen Z is the newest generation to enter the workforce and they have unique perspectives, motivations and expectations.

The coverage provisions in the policy were not at issue. The case turned solely on the application of the 'hostile' or 'warlike' exclusion.

With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.

Although there are undercapitalized banks like SVB, banks remain conservative by nature regardless of their size and scope.

By leveraging technology, brokers free up resources to apply the 'high touch' necessary to secure and nurture new business.