Commentary

InsurTech wasn't around in Charles Dickens' day, but digital transformation is creating 'great expectations' for insurers and consumers alike.

Independent insurance agents and brokers share these 6 key traits, as identified by a 30-year veteran.

Property and casualty insurers can have a tough time connecting with their customers. One solution: Build a service ecosystem.

Insurers are under increasing pressure to cut costs and offer better digital services to their customers. Chatbots that serve as virtual insurance agents can help.

The American Law Institute is working on a project called 'Restatement of the Law of Liability Insurance,' but it may not accurately represent the law as it is.

Cyber attacks are almost inevitable, which makes them somewhat of a predictable business risk.