Investigative & Forensics

For adjusters slugging away at their claim files, the computer is a handy tool, but it all comes down to using their brains to do the nine steps of claim adjusting.

Volkswagen AG has agreed to set aside at least $10 billion to resolve civil claims by the U.S. government and lawsuits by American car owners over diesel vehicles rigged to cheat pollution controls.

Fraudulent water mitigation claims are on the rise nationwide, but are causing particular concern in Florida, where fraudsters could destroy the Homeowners' insurance market.

Check out the top 50 best sales and marketing ideas for 2016.

Not all claims take place on dry land, and dive inspections can be a critical tool for claims investigation.

Industry guidelines provide a checklist for determining an expert's qualifications.