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Best Practices
Active listening in claims investigations
By Chris CasaleggioLearn to listen between the words for what a claimant may or may not be saying.
Claims covers many aspects of fraudulent claims - how they are perpetrated, red flags to look for in a claim, provides examples of fraudulent claims and the consequences for the perpetrators, and highlights the most egregious fraudsters in our annual Hall of Shame feature.
Learn to listen between the words for what a claimant may or may not be saying.