Education & Training

A new year is here, and with it comes fresh speculation on what workers' compensation claim professionals can expect over the next 12 months.

The most important -- and often toughest -- part of an adjuster's job is determining coverage.

Well, first of all, with each passing year, you think about where you thought you'd be at this period in your life. Then you face the reality of where you actually are.

Rip Van Winkle, Washington Irving's 1820 tale attributed to old Diedrich Knickerbocker, tells of a rather lazy New York Dutchman named Rip who resided in the Catskills.

One key talent for effective claim managers lies in the ability to coach an under-performing adjuster or staff member.

2007 was a rather staid year for the P&C industry, all things considered.

There is an ancient Greek fable told by Aesop in which Tyche, the goddess of fortune, becomes weary with mortals who criticized her for their bad luck.

The National Rifle Association (NRA) seems intent on having state legislatures pass laws empowering citizens to shoot first and ask questions later.