Education & Training

For companies with risk managers—whether they are full- or part-time—there remains the recurring challenge: How to accurately measure and evaluate if the risk manager is doing a good job?

Although claims adjusters are generally familiar with the LEED concept, few possess comprehensive knowledge of how LEED certification affects the recovery process following a disaster, such as a flood or fire.

Author and PropertyCasualty360.com Blogger Christopher Tidball takes his 20 years of experience at multiple top 10 P&C carriers and translates it into an easy-to-read, how-to guide for improving customer service, employee morale, productivity, and internal processes.

Condominiums are a difficult subject in insurance because of the intersection of the unit owner’s policy and the association’s policy. Where exactly do the two policies meet?

A look at some important ways YouTube and social media can help insurers seeking recovery around property-damage and product-defect claims.

Developing staff is arguably one of the greatest challenges to effectively managing a claims organization. So what steps can managers take to effectively improve their organization?

By managing expert services, an insurer can realize cost savings and enhanced operational efficiencies while expediting the claimant's return to normalcy.

By managing expert services, an insurer can realize cost savings and enhanced operational efficiencies while expediting the claimant's return to normalcy.