Education & Training

Fraud is roughly an $80 billion a year enterprise depending on which figures you use, and it's an issue insurers take seriously. I met some fraud investigators at the recent International Association of Special Investigation Units (IASIU) Seminar and Expo on Insurance Fraud and I have a message for fraudsters...

Many states that require continuing education units (CEUs) for adjusters, whether or not adjusters are required to obtain a license or pass an initial licensing examination, mandate that a certain number of CEUs be on the subject of ethics. In those states, there are usually a number of ways of...

Research shows that engagement levels hover close to 20 percent nationwide, although there has been a minor uptick in recent years

It seems that millennials (individuals born between 1977 and 1994) and the largest group of homebuyers and renters in the U.S., are less happy with their insurance experiences than any other age group.

Becoming analytics-enabled is perhaps one of the most important evolutionary steps forward an organization can make. The rewards of data-driven decision-making can be a powerful boost to the bottom line. For insurance companies, this may include using underwriting predictive models to increase profitability through more granular pricing, driving a six...

Like compound interest, the number of people impacted by a pandemic escalates exponentially -- and now there could be a new threat on the horizon.