Education & Training

The decisions adjusters make today can have far-reaching consequences tomorrow.

Insurers should address critical current and pending gaps in the claims labor force.

It's true, there is a strong link between staff supervision and effective cost containment.

With a new year upon us, have you given consideration to your professional goals and resolutions for 2015? The time is now.

Don't trash and replace it. New restoration techniques are enabling adjusters to salvage items that were once considered losses.

Recently, I was in the office of our family orthopedist and saw the group's mission statement on a poster. As I read the commitments listed there, it occurred to me that all of these could also apply to claims management, but two of them were especially applicable