Education & Training

Training staff to identity and address possible dangers can reduce business risk.

Insurance policies abound with the use of the phrase arising out of. Some policies provide coverage for injuries and damage that arise out of a certain event; other policies exclude coverage for injuries and damages that arise out of a certain event.

Frequently, claims managers, supervisors, adjusters or attorneys picked up a new claims file and question why a claimant acted in a certain manner. When working a claim, it is generally taken at face value. The facts are as they are in the file, unless some surprises turn up later.

By knowing the policy, agents are able to answer policyholders' questions, especially those relating to limitations and exclusions.

Investing in a consumer-centric self-service portal presents an opportunity to build enduring relationships with prospects and customers.

By knowing where the familiar pitfalls lurk, savvy agents and brokers can help businesses avoid making the wrong choice.