Claims Technology

To craft the right cyber coverage, take time getting to know the nuanced operations of your client.

Forward-thinking insurance companies are looking at how they can provide the most convenient and valuable service to customers.

Chatbots are all the rage these days, and the insurance industry is no exception. But chatbot accuracy still needs work.

Insurance organizations can solve the innovation equation by partnering with experts who have a deep knowledge of the industry.

Greater agility and quality control is moving the claims intake process away from a focus on commodified efficiency.

Four leading female insurance experts discuss the challenges they've faced and share their predictions for the future of the industry.

Some commercial general liability policies exclude coverage for aircraft, which includes drones.

News from Venture Insurance Programs, GuideWire Software Inc., Santam and more.