Claims Technology

Customers expect insurers to share information that illuminates the hidden dangers of their daily routines and to give guidance on minimizing the likelihood of adverse outcomes.

Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.

Nearly 60% of insurance companies surveyed reported already leveraging generative AI.

Increasing competition means agents and brokers will need to leverage new ideas and innovation to succeed.

The 2023 PropertyCasualty360 Insurance Luminaries program will honor innovative claims practices and leaders.

Insurance technology news from CAPE Analytics, Coaction Specialty Insurance, Nirvana and more.