Top Catastrophe & Restoration Stories
Technology and the claims process
By Bob CrowleyWhile technology is improving many aspects of the claim process, empathy is still the most important tool in the toolbox.
Claims magazine covers a wide range of catastrophes ranging from hurricanes, wildfires, earthquakes and tornadoes to hail storms, wind storms, volcanoes, fires, floods and more. We educate insurance professionals on what to look for with these claims, hazards to be aware of, applicable government and industry standards, red flags for fraudulent claims and helps insurers educate and prepare their staffs for these events.
While technology is improving many aspects of the claim process, empathy is still the most important tool in the toolbox.