Auto

Having recently spent some time in a claim factory cranking out routine bodily injury claims in a major urban area, your image-breaking correspondent has an ever-increasing appreciation for the modern auto insurance claim adjuster.

The FC&S staff has received many questions about the proper way to apply a deductible. We agree, sometimes it is just plain confusing.

Churchgoers making a claim with GuideOne Insurance might have a few extra blessings to count.

Members of the National Conference of Insurance Legislators (NCOIL) recently adopted an auto insurance fraud model act to combat illegal insurance activity.

If Sen. Trent Lott has his way, there soon will be national legislation that requires information to be provided to consumers about vehicles that are declared total losses by insurance companies.

In a study released last month by J.D. Powers and Associates, claim handling was listed as one of the major behaviors exhibited by insurers that directly impacts customer satisfaction and loyalty.