Claims

Infrared thermography, long used with success by many groups, is finding increasing use among insurance adjusters as a tool to settle claims quickly and with minimum cost.

As in any field, documentation is only as good as the time and thought that go into it.

Handling a water-intrusion claim when the clients are convinced that their residence or office has toxic mold growth can be an insurance adjuster's worst nightmare.

In their ongoing efforts to be more competitive and profitable, insurance companies are undertaking several initiatives to improve their claim-handling processes.

Here are three scenarios in which the risk manager should identify and pursue subrogation opportunities.

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster.

Keep doing the right thing and we'll be OK.

It all came to a head about a dozen years ago as I walked through the Orlando airport schlepping an oversized suit bag crammed with the essentials for three days of life on the road.