Claims

The Disability Management Employer Coalition and the Insurance Educational Association have introduced the Certified Case Management Professional designation.

The Medical Record as a Forensic Resource, by Campion Quinn, is being published by Jones and Bartlett Publishers.

Brentwood Services Administrators recently named Elva Manus to the position of senior claim representative in the Charlotte office.

The Certified Restoration Dry cleaning Network, an organization of textile restoration specialists, appointed Jeff Schultz vice president of communication.

Engineering and Fire Investigations, a provider of engineering, fire investigation, environmental, accident reconstruction, and laboratory testing, has changed its name to EFI Global.

MetLife has acquired Citigroup's Travelers Life & Annuity and substantially all of Citigroup's international insurance businesses for $11.5 billion, subject to closing adjustments.

Guy Carpenter & Company, part of the Marsh & McLennan Cos., has appointed Michelle Harnick to lead the firm's Structured Risk Specialty Practice.

Elections recently took place for the positions on the executive council of the International Network of Safety and Health Practitioner Organizations.