Claims

David Morse & Associates, a national claim administration and independent adjusting company, has opened an office in Reno, Nev., to provide property and casualty adjusting services in the area.

Risk Management Services presented Ann Westmeyer with its National Claims Professional of the Year 2004-2005 award.

GAB Robins, a claim service firm, has hired John Bobo as general manager for North Carolina, South Carolina, and Virginia.

Grange Insurance is offering a victim resolution and education program to aid its policyholders.

The ClaimSchool course California Fair Claims Practices Regulations provides training and testing information.

Sierra Infonet Services has opened a new investigative division.

Claim managers face a never-ending list of challenges on a daily basis. Perhaps the most dreaded, however, is the resignation announcement from one of their best claim adjusters.

First Advantage, a risk mitigation service provider, has acquired Phoenix Research.