Best Practices

Some agents strictly separate their personal and business lives. But good things can happen when clients become friends.

The key to minimizing flood damage is adequate preparation before the event.

Technology is providing new ways for insurers to meet customers' needs.

Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.

For businesses in areas affected by wildfires, here's how you can prepare and remain resilient.

Poor ventilation and a build-up of toxic substances pose risks for adjusters.