Best Practices

E-learning is a good way to expand safety training options, but there are some factors to consider before starting the program.

Make preventing workplace accidents and injuries one of your business's top priorities in 2020.

Reviewing cellphone location data can be a critical investigative tool that can help substantiate an insured's alibi or expose a lie.

Learn to listen between the words for what a claimant may or may not be saying.

Understanding the sources of cognitive and intuitive errors can help give underwriters the tools needed to avoid mistakes.

IoT device hacks are becoming more and more common. Heed these 12 tips to prevent a devastating cyberattack.

We need to pay careful attention to how organizational structures, workplace behaviors, productivity and health relate to each other.

One question can determine whether your agency handles online payments smoothly or runs afoul of state laws.