If insurers dont revamp their customer-facing web portals and apps, and an adversarial relationship with customers, then they stand to lose business, said Daniel Schreiber.
A break-out session at NU's Annual Insurance Executive Conference explored technology and channel initiatives underway, producers view on them, and where carriers are coming up short.
Here's a promising growth market for InsurTech investors: smart, web-connected devices that will avail insurers of opportunities to better serve policy owners.