An overwhelming number of factors has created an increase in the number of claims to be subrogated.

True digital transformation in subrogation is an achievable goal and could streamline the multitude of steps required.

In a challenging environment, insurers must think more broadly about their opportunities to drive performance.

Making incremental improvements doesn't qualify as transformative, but completely changing the engagement model does.

Technology can improve some common claims issues to expedite the evaluation and payment processes.

Each loss is unique but complex claims take time, planning, resources and patience to investigate and settle.

The collapse of the Champlain Towers South has raised numerous questions about construction, inspections and the factors contributing to its failure.

AI could provide another way to personalize insurance and provide cost savings for drivers.